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Welcome to Terra Day Spa

Terra Day Spa

Call (323) 466-4166


Call (323) 466-4166

Email info@terra-dayspa.com


ETIQUETTE

ARRIVAL - We recommend that you check in at the Terra Day Spa's reception at least 10 minutes prior to your first scheduled appointment. This allows us to have a discussion with you about your treatment expectations. Please understand that late arrivals will not receive an extension of scheduled treatments.

ADVANCED BOOKINGS - We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.

Policies, Returns, Refunds & Cancelations

If client is more than 15 minutes late for their scheduled appointment we cannot guarantee their set time slot - If you must cancel, please call 24 hours in advance. NO REFUNDS only exchanges for products or services. Products may be exchanged if unopened. We accept cash, Visa, MasterCard, Discover and American Express. Payment is due when services are rendered. Gratuity is not included in any of our service fees. We love your children but we are unable to care for them properly at our spa.

CLEANLINESS - Sterilization and sanitization of our equipment takes place after every service and treatment.

GIFT CERTIFICATES - An ideal gift for everyone, gift certificates are available at Terra Day Spa's reception.

HEALTH CONDITIONS - Please advise us of any health conditions, allergies, or injuries, which could affect your treatment when making your spa reservation.

LOSS OR DAMAGE - We recommend that no jewelry to worn during treatment. The management accepts no responsibility for the loss of money or valuables of any kind brought into the spa premises.

Terra Day Spa Gift Card

TERMS & CONDITIONS - Gift Cards are redeemable for services only at the Terra Day Spa location where the gift card was purchased, unless specified otherwise on the gift card. Gift Cards are not redeemable for cash or credit, except as, and where required by law. Protect this card, as Terra Day Spa is not responsible for unauthorized use. If lost or stolen, it can only be replaced for the remaining value with the original proof of purchase. Resale is strictly prohibited. Card has no value until activated. Card's face value is in U.S. dollars. Purchase, use or acceptance of card constitutes acceptance of these terms. For balance inquires, to add value, or for customer service please email inquiries to info@terra-dayspa.com or call (323) 466-4166.

DISCLAIMER - The Terra Day Spa gift card is redeemable for services at Terra Day Spa location where the gift card was purchased, unless specified otherwise on the gift card. For Terra Day Spa locations and Terra Day Spa gift card balance, email info@terra-dayspa.com. Please see the Terra Day Spa gift card website for all terms, conditions and restrictions, which are subject to change at Terra Day Spa's sole discretion. (http://www.terra-dayspa.com/contact.php#GiftCardTerms) Additional restrictions may apply at specific locations. All rights reserved.